Privacy Policy

Brandintellé ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at brandintelle.com or use our platform.

By using our website or platform, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

We collect information in the following ways:

Information you provide directly:

• Name, email address, phone number when you fill a contact or demo request form
• Company name, job title, and team size for account setup
• Messages and communications you send us
• Your email address, name (optional) and newsletter choices when you subscribe to our newsletters. Sign-ups are handled by us directly; we keep the consent text you agreed to and when you agreed. You can unsubscribe at any time using the unsubscribe link at the bottom of any newsletter, or by replying to ask us to remove you.
• Login credentials for platform access

Information collected automatically:

• IP address, browser type, operating system
• Pages visited, time spent, referral source
• Device identifiers and session data
• Cookie and tracking data (see Section 4)
• When you submit a form, how you reached it: the page you submitted it on, the first page you visited on our site during that visit, the website that referred you (if any), and any campaign tags in the link you followed (utm parameters). If you have accepted analytics cookies, we keep the first page of your visit in your browser’s session storage, which is deleted when you close the tab

Information from third parties:

• Data from LinkedIn or other platforms if you connect them
• CRM or analytics integrations you authorise

We use the information we collect to:

• Operate and improve the Brandintellé platform and website
• Respond to demo requests, inquiries, and support tickets
• Send product updates, newsletters, and relevant communications (with consent)
• Analyse usage patterns to improve user experience
• Understand which pages and campaigns lead to enquiries
• Ensure platform security and prevent fraud
• Comply with legal and regulatory obligations
• Fulfil contractual obligations to enterprise clients

We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

We use cookies and similar technologies to operate our website and understand how visitors use it. Cookies are small text files stored in your browser.

Types of cookies we use:

• Necessary: Needed for the website to work. Always on. This includes the cookie that remembers your cookie choice.
• Analytics: Helps us understand which pages are useful. Tool: Google Analytics 4. Off unless you allow it.
• Marketing: Lets us measure our ads and show relevant ads on Google, LinkedIn and Meta. Tools: Google Ads, Meta Pixel and LinkedIn Insight Tag (loaded via Google Tag Manager). Off unless you allow it.

Some pages of our website include third-party services: our interactive demo uses Storylane, our job listings use Keka, and our videos use YouTube in privacy-enhanced mode. These services may load their own resources, such as fonts, from their own providers.

We do not sell your personal data. We share data only in the following limited circumstances:

• Service providers: Trusted vendors who help us operate (e.g. cloud hosting on AWS/Azure, email tools, and our internal team messaging tool, Slack, where new enquiries are posted so our team can respond quickly). They process data only on our instructions.
• Analytics partners: Aggregated, anonymised data for website analytics.
• Legal obligations: When required by law, court order, or to protect rights and safety.
• Business transfers: In the event of a merger or acquisition, data may transfer to the acquiring entity with equivalent protections.

All third-party partners are contractually bound to handle your data securely and in compliance with applicable law.

We retain personal data only as long as necessary for the purposes described in this policy:

• Website contact form submissions: up to 24 months
• Platform user data: duration of contract + 12 months
• Analytics data: up to 26 months (aggregated and anonymised after 13 months)
• Your cookie choice is stored in your browser for 6 months. We don't keep a separate record of it.

When data is no longer needed, it is securely deleted or anonymised.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain types of processing, including marketing
• Withdrawal of consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at the details in Section 11. We will respond within 30 days.

We take data security seriously. Brandintellé is certified under SOC 1 Type 2 and SOC 2 Type 2 standards. Our security measures include:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256)
• Role-based access controls limiting data access to authorised personnel
• Regular security audits and penetration testing
• Cloud infrastructure on AWS / Azure with enterprise-grade compliance

No transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately.

Our platform and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this page.

For material changes, we will notify enterprise clients via email or in-platform notification. Continued use of our website or platform after changes constitutes acceptance of the updated policy.

For any questions, requests, or concerns about this Privacy Policy or how we handle your data, reach out to us: